When the refill pathway may fit
This pathway is for medicine that is already prescribed to you, that you still take exactly as directed, and that is normally managed by a regular doctor or nurse. It is intended to cover a short gap—not to replace medication reviews or ongoing primary care.
- You have an established regular medicine and usual clinician.
- You are running out before you can be seen.
- Your dose, condition and symptoms have not changed.
- The medicine is eligible for a remote one-off bridge.
How to request a repeat prescription online
- Choose the refill pathway. Confirm that this is an established medicine and that you have ongoing care to return to.
- Enter the medicine details. Quindlee checks the medicine and asks only the questions needed for a safe decision.
- A clinician reviews the request. Approval is never automatic and the clinician may redirect you for another assessment.
- An approved prescription goes to your pharmacy. You choose the New Zealand pharmacy when completing the request.
Repeat prescription questions
Can Quindlee replace my usual repeat-prescription service?
No. This is a one-time top-up while you arrange ongoing prescriptions with the clinician who normally manages your medicine.
How much medicine can be prescribed?
The bridge is limited to up to 30 days when approved. The reviewing clinician may approve less, decline, or recommend another assessment.
Can I request controlled or specialist medicines?
Controlled, specialist-initiated and other higher-risk medicines are not suitable for this pathway. The service checks medicine eligibility before submission.
Is a repeat prescription guaranteed?
No. Prescribing remains a clinical decision. A registered NZ clinician reviews your medicines, history and answers before deciding.
Clinical governance: Dr John Ko, FRNZCGP, Clinical Director. The reviewing clinician remains responsible for every individual prescribing decision.
If you still have time, ask your usual clinician for the repeat first. Quindlee is non-urgent online care and is not suitable for an emergency.